Brand Overview
GratoWin Casino is a relatively new entrant in the online gaming market, having launched its operations in 2019. Despite being a young brand, it has already made significant strides in establishing itself as a reputable and reliable choice for gamers worldwide. Headquartered in Malta, GratoWin holds licenses from the Malta Gaming Authority (MGA) and the Curacao eGaming license, ensuring that its operations adhere to strict regulatory standards.
Registration
The registration process at GratoWin Casino is straightforward and can be completed within a few minutes. Visitors need to provide GratoWin Casinò online casino basic information such as name, email address, phone number, date of birth, and address. They must also agree to the casino’s terms and conditions before creating an account. Once registered, users receive a unique username and password for secure login.
Account Features
GratoWin Casino offers various features that enhance the user experience:
- Personalized Account : Upon registration, players can set up a personalized dashboard with their preferred currency, language, and timezone settings.
- Multi-Device Access : Players can access their account from multiple devices simultaneously using a single username and password combination.
- Player Statistics : A comprehensive statistics page provides an overview of the player’s gaming history, including wins/losses and deposit-withdrawal records.
Bonuses
To entice new players and reward loyal ones, GratoWin Casino offers various promotional programs:
- Welcome Package : New account holders receive a 100% match bonus up to €500 on their first three deposits.
- Weekly Reload Bonus : Existing customers are eligible for a 20% reload bonus every week based on the previous week’s gaming activity.
- Loyalty Program : GratoWin Casino has implemented a tier-based loyalty system, where players can earn points by participating in various games. These points redeemable against rewards and bonuses.
Payments
GratoWin supports multiple payment options to cater to different player preferences:
- Deposit Options : Visa/Mastercard credit/debit cards, Neteller/Skrill e-wallets, Bank Transfer (through SEPA or SWIFT)
- Withdrawal Methods : Credit/Debit Cards, Neteller, Skrill, Bank Transfer
- Currency Support : EUR (default), USD (optional), GBP (optional)
Withdrawals
Players can initiate withdrawals at any time from their account dashboard:
- Minimum Withdrawal Limit : €20 for standard users and €50 for VIP members.
- Maximum Withdrawal Per Day : €5,000
- Estimated Payout Time : Up to 72 hours after submission of withdrawal request.
Games
GratoWin Casino features over 1,500 games across various categories:
Slots
More than 700 slots from top providers like NetEnt, Microgaming, and Yggdrasil Gaming are available in the library. Classic fruit machines and progressive jackpot slots offer different flavors of gaming experiences.
Table Games
Live Dealer options for Roulette (European/French/Double Ball), Blackjack, Baccarat, Video Poker (Pai Gow, Joker Wild) Pre-Recorded options: American/European/Mini Roulette; Classic BlackJack 21/Old School Blackjack; Single/Multi-Ball/Squeeze Baccarat Traditional versions of Casino War and Three Card Rummy.
Progressive Jackpots
A mix of slots like Mega Moolah, Wheel of Fortune Triple Extreme Spin, Divine Fortune. Progressive Jackpot Tracker : GratoWin provides an exclusive leaderboard that displays the current prize amounts for all active progressive jackpots within their library.
Roulette Games (Virtual and Live Dealer)
European and French style variants offered in live dealer format Multiple types available under virtual options: Classic/Russian/European/French/American
Categories
Games by Provider : Users can browse through games based on the supplier, including but not limited to:
- Microgaming
- NetEnt
- Play’n GO
- Yggdrasil Gaming
Casino Software Providers
- Betsoft
- EGT (Novomatic)
- Elk Studios
- GameArt
- Iron Dog Studio
- iSoftBet
Mobile Version
GratoWin Casino is fully optimized for mobile usage, supporting iOS and Android platforms:
- Responsive Design : All games, features, and menus are adapted to fit various screen sizes and orientations.
- Touch Interface : Easy navigation using tap/touch inputs on supported devices.
Security
To ensure a secure gaming experience, GratoWin Casino implements multiple layers of protection:
- 256-Bit SSL Encryption : All communication between the player’s browser and casino servers is encrypted with industry-standard 256-bit Secure Sockets Layer (SSL) encryption.
- Compliance with Industry Standards : Regular security audits and vulnerability assessments performed by third-party agencies to maintain compliance with regulations such as GDPR and PCI-DSS.
Licenses
GratoWin Casino operates under the following licenses:
Malta Gaming Authority (MGA)
License Number MGA/CRP/256/2018 Establishes regulatory oversight over casino operations, including game fairness audits and player protection mechanisms. Curacao eGaming License
Support
Players can access support through multiple channels:
- Email Support : playerservice@gratowincasino.com
- Live Chat : A dedicated live chat system accessible 24/7 for instant assistance with any query or issue.
- Phone Support (Toll-free numbers)
Mobile Accessibility: Additional Contact Methods
+44-20-3952-0111 (UK Landline) +32-10-495-0120 (European International Number)
